FAQ Category: Policy

What is the Policy Contract Term?

The Contract Term of the Policy is 12 (twelve) months and will automatically be renewed unless Emerald Life (Pty) Ltd is informed in writing by the Policyholder not to renew this Policy. Upon renewal of the Policy, no new Waiting Period will apply.Continue reading

When does the Policy come to an End?

The Policyholder can give written notice of cancellation. A Policyholder has the right to cancel a policy within 31 (thirty-one) days after the receipt of the Policy Summary. This is known as the Cooling Off Period. Please notify Emerald Life (Pty) Ltd in writing of your cancellation. Any premium that has been paid within the ...Continue reading

Can Changes be made to the Policy?

The Policyholder can make changes to the Policy. The application for changes must be done in writing on a form which Emerald Life (Pty) Ltd will provide. If Emerald Life (Pty) Ltd approves the changes, such changes will apply from the beginning of the month in which it is approved.Continue reading